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Customer Service Representative - State Farm Agent Team Member

Full Time in Massac, KY

Are you looking to make a positive impact in people’s lives? Seek no further!
Kent Bohanon is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are searching for a competitive producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
Requirements If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
  • Must be able to obtain Property & Casualty and Life & Health Licenses
  • Life & Health License (must be able to obtain)
  • Excellent Communication Skills – Written, Verbal, and Auditory
  • Self-Motivated
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Responsibilities We encourage each team member to bring their authentic skills and insights to work each day helping our customers.
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
.What do we offer? We offer a variety of benefits to support our team, including
  • 401K
  • PTO
  • Salary & Commission/Bonus
  • Group Life Insurance
  • Flexible Hours
  • Valuable Work Experience
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours 9:00 AM - 5:00 PM
Offices in Paducah, KY
Compensation $30,000-$35,000 Per Year
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.
How we elevate YOUR skills By joining the team at Kent Bohanon’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life. Kent Bohanon’s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.
A message from Kent Bohanon As a Paducah native, I truly understand the importance of being a good neighbor. I am proud of our agency's accomplishments, as it signals our dedication to determining what is important for customers at each stage of life. Our office has been recognized by State Farm as one of the top agencies in the nation multiple times during our tenure. As a Chartered Financial Professional, Retirement Income Professional, and Murray State University MBA graduate, be assured that you will have an appropriate plan while also maximizing savings. In addition, we work hard each week to meet with customers to review their current insurance program.
When I am not in the office, you will find me out in the community. Helping others is my true calling. Whether raising money for local charities or coaching little league teams, I love spending time with my family, friends, and neighbors. It’s the right thing to do. This area has been, and always will be, home. I love this community and the hardworking, genuine, and positive people that add to the beauty of Western Kentucky.
Surrounding cities Massac, KY, Metropolis, IL, Smithland, KY
Compensación $30,000.00 - $35,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none